Freight forwarding companies work closely with freight carriers and shipping companies to ensure that their clients get the products shipped at the best rates. It’s a very competitive industry and a wide range of factors affects shipping costs. However, whether you’re in charge of a huge multinational company or sole proprietorship, if you need to ship your goods from one place to another, chances are very good that a freight forwarding company is facilitating the whole process for you. Here are some things to look for in a freight forwarding company:-. When a client calls a company wanting to know where their shipment is and when it will arrive, the freight forwarding company had better have real-time information to give available. With so many companies reliant on each other to stay in business, real-time shipment tracking has become an essential part of doing business. Accurate tracking information 24 hours a day helps companies of all kinds manage costs, staff schedules and retain their competitive edge.